Refund & Access Policy

Refund & Access Policy

At Manifold AI Learning, we want every learner to make an informed decision before enrolling in any program.

Most of our programs are delivered digitally through immediate course portal access, recordings, downloadable resources, source code, templates, community access, or live cohort access. Because access is provisioned shortly after payment, refund eligibility is limited once enrolment is completed.

Please review the curriculum, format, inclusions, access terms, and support scope before completing your payment.

By proceeding with a purchase on Manifold AI Learning, you confirm that you have reviewed the program details and this Refund & Access Policy.
Effective Date: March 2025  ·  Last Updated: July 2026
Section 1
Digital Courses & Accelerators
Applies to programs such as:
  • Agentic AI Interview Playbook
  • NVIDIA NCP-AAI Certification Prep
  • Production RAG System
  • AI Architect System Design
  • AI Code Review Playbook
  • AI Evals Course
  • Claude Code & AI Builder Lab
  • Other self-paced or accelerator-style programs

These programs provide digital access to course content, recordings, templates, checklists, rubrics, code, and/or community access depending on the program.

Once payment is completed and course access is provisioned, the purchase is generally considered final and refunds are not applicable.

However, if there is a genuine billing issue, duplicate payment, incorrect access activation, or technical delivery issue from our side, you may contact support and we will review the case fairly.

Refunds are not applicable for
  • Change of mind after enrolment
  • Not consuming the content after access is activated
  • Unavailability of time after purchase
  • Expectation of job, salary, certification, or career outcome guarantees
  • Technical issues at the learner’s end such as device, internet, login misuse, or third-party tooling limitations
  • Misunderstanding of the program scope where the course page already describes the format and inclusions

ℹ️For certification preparation courses, unless explicitly mentioned, the program includes preparation material only and does not include third-party exam fees, official certification fees, or credential issuance.
Section 2
Bootcamp Programs
Applies to the Agentic AI Enterprise Mastery Bootcamp and any future Manifold live cohort-based Bootcamp.

Bootcamp enrolment provides access to live cohort sessions, recordings, project structure, support channels, learning portal access, and related learning resources.

Once payment is completed and Bootcamp access is activated, the enrolment is generally considered final.

If you are unable to attend the current cohort due to schedule or personal constraints, we may support you through recordings or allow a cohort transfer to a future eligible cohort, depending on the program terms applicable at the time of your enrolment.

A cohort transfer is a logistical accommodation and does not constitute a refund or cancellation.

Refunds are not applicable for
  • Not attending live sessions
  • Not consuming recordings or materials
  • Schedule conflicts after enrolment
  • Change of priorities after payment
  • Unmet expectations around jobs, salaries, interviews, or career outcomes
  • Requests made after access to the cohort, portal, community, or recordings has been activated
Section 3
Diamond Membership / Elite / Premium Access Programs
Diamond Membership, Diamond Founder Track, and similar high-touch programs.

Premium membership programs are generally confirmed after review, discussion, or fit confirmation.

These programs may include ecosystem access, private groups, founder sessions, review windows, course access, Bootcamp access, or future eligible releases depending on the membership selected.

Once payment is completed and membership access is activated, the enrolment is generally considered final.

Because these programs involve premium access, planning, allocation, and immediate provisioning, refunds are not applicable once access is activated.


ℹ️If you are unsure about fit, please clarify with our support team before making the payment.
Section 4
What We Will Review Fairly

We will review genuine cases such as:

  • Duplicate payment for the same program
  • Payment captured but access not provisioned due to an issue from our side
  • Incorrect course access activated
  • Billing or invoice errors
  • Payment gateway-related issues where the amount was debited but enrolment was not completed

If any of the above happens, please email us with your payment details, invoice number, registered email ID, and screenshot if applicable.

Section 5
What Is Not Covered

Refunds or cancellations are generally not available for:

  • Change of mind
  • Not reading the course page before purchase
  • Not consuming the content after access is given
  • Not attending live sessions
  • Schedule conflicts
  • Personal workload changes
  • Duplicate purchases across individual and bundle SKUs unless reviewed and approved by support
  • Dissatisfaction with career outcomes
  • Expectation of job placement, interview calls, salary increase, certification, or guaranteed result
  • Learner-side technical issues that do not prevent content delivery from our platform
Section 6
No Outcome Guarantees

Manifold AI Learning does not guarantee jobs, interviews, salary increases, promotions, certifications, client projects, or business outcomes.

Our programs provide structured learning, frameworks, implementation direction, projects, resources, and guidance. Outcomes depend on the learner’s effort, background, execution, consistency, and external market factors.

Section 7
Support Before Enrolment

We encourage learners to ask questions before enrolling.

If you are unsure about a program’s fit, scope, difficulty level, certification inclusion, live session format, recordings, or technical requirements, please contact our support team before payment.

Email: support@manifoldailearning.in
WhatsApp: +91 81470 64565

We usually respond within 24 hours.

Section 8
Policy Updates

Manifold AI Learning may update this policy from time to time. The policy applicable at the time of payment will apply to that purchase.

This policy applies to purchases made directly through Manifold AI Learning. If a purchase is made through a third-party platform, that platform’s terms may apply separately.

Questions before you enrol?

Reach us on WhatsApp or email. We respond within 24 hours so you can decide with confidence.