Refund & Access Policy

Refund & Access Policy

At Manifold AI Learning, we want every learner to make an informed decision before enrolling in any program.

Most of our programs are delivered digitally through immediate course portal access, recordings, downloadable resources, source code, templates, community access, or live cohort access. Because access is provisioned shortly after payment, refund eligibility is limited once enrolment is completed.

Please review the curriculum, format, inclusions, access terms, and support scope before completing your payment.

By proceeding with a purchase on Manifold AI Learning, you confirm that you have reviewed the program details and this Refund & Access Policy.
Nothing in this policy excludes rights or remedies available under applicable law, including for non-delivery, deficient service, misdescription or billing errors. The restrictions below are subject to those rights. Read payment-plan rules · Read Diamond access rules.
Effective Date: March 2025  ·  Last Updated: 20 October 2026 · refund-policy-v2026-10-20
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Section 1
Digital Courses & Accelerators
Applies to programs such as:
  • Agentic AI Interview Playbook
  • NVIDIA NCP-AAI Certification Prep
  • Production RAG System
  • AI Architect System Design
  • AI Evals Course
  • AI Project Portfolio Accelerator
  • Worker2Builder Career Transition Accelerator
  • Agentic Ops Bootcamp and current NVIDIA / Claude preparation programmes
  • Other self-paced or accelerator-style programs

These programs provide digital access to course content, recordings, templates, checklists, rubrics, code, and/or community access depending on the program.

Once payment is completed and course access is provisioned, the purchase is generally considered final and refunds are not applicable.

However, if there is a genuine billing issue, duplicate payment, incorrect access activation, or technical delivery issue from our side, you may contact support and we will review the case fairly.

Refunds are not applicable for
  • Change of mind after enrolment
  • Not consuming the content after access is activated
  • Unavailability of time after purchase
  • Expectation of job, salary, certification, or career outcome guarantees
  • Technical issues at the learner’s end such as device, internet, login misuse, or third-party tooling limitations
  • Misunderstanding of the program scope where the course page already describes the format and inclusions

ℹ️ For certification preparation courses, unless explicitly mentioned, the program includes preparation material only and does not include third-party exam fees, official certification fees, or credential issuance.
Section 2
Bootcamp Programs
Applies to the Agentic AI Enterprise Mastery Bootcamp and any future Manifold live cohort-based Bootcamp.

Bootcamp enrolment provides access to live cohort sessions, recordings, project structure, support channels, learning portal access, and related learning resources.

Once the required enrolment payment is confirmed and Bootcamp access is activated, the enrolment is generally considered final, subject to applicable legal rights and the review provisions below.

If you are unable to attend the current cohort due to schedule or personal constraints, we may support you through recordings or allow a cohort transfer to a future eligible cohort, depending on the program terms applicable at the time of your enrolment.

A cohort transfer is a logistical accommodation and does not constitute a refund or cancellation.

Refunds are not applicable for
  • Not attending live sessions
  • Not consuming recordings or materials
  • Schedule conflicts after enrolment
  • Change of priorities after payment
  • Unmet expectations around jobs, salaries, interviews, or career outcomes
  • Requests made after access to the cohort, portal, community, or recordings has been activated
Payment-plan access

Enterprise Mastery — Two-Part Pilot

50% today to enrol; the next 50% is due 20 days after the first payment. These are two scheduled parts of one bootcamp purchase. Review and retain the hosted checkout’s amounts, tax details, due date and payment instructions before confirming.

Enrolment starts after the first required payment is confirmed, with Orientation and the included October cohort asynchronous recordings. The Advanced RAG Implementation Vault bonus activates only when the full bootcamp payment is confirmed, whether paid upfront or in two parts.

Not attending, not using access or not requesting a bonus does not by itself cancel the agreed remaining balance, subject to any cancellation or other remedy available under applicable law. Contact support if you expect a delay or need a payment or access issue reviewed.

Choosing two-part payment does not create an additional change-of-mind refund right after access is activated. We review billing errors, duplicate charges, failed delivery and any applicable legal entitlement fairly. If an approved cancellation or refund affects an instalment purchase, we confirm the payments received, any remaining balance and access outcome in writing; a request alone does not change the agreed schedule.

A conditional bonus remaining locked until its disclosed payment milestone is reached is part of the offer. It does not remove your right to report incorrect or failed access. No cancellation charge or additional late fee is introduced by this policy. See the Enterprise payment-plan terms.

Section 3
Diamond Membership / Elite / Premium Access Programs
Diamond Membership and Diamond Founder Access.

Complete Diamond and Founder Track are confirmed after application and fit review. Applying is not a payment or access activation.

These programs may include ecosystem access, private groups, founder sessions, review windows, course access, Bootcamp access, or future eligible releases depending on the membership selected.

Once payment is completed and membership access is activated, the enrolment is generally considered final.

Because these purchases provide digital access and, where included, programme allocation, change-of-mind refunds are generally not available once the purchased access is activated, subject to applicable legal rights and the review provisions below.


ℹ️ If you are unsure about fit, please clarify with our support team before making the payment.
Diamond access

Earlier Builder Purchases — Access Retained

The Builder offer was withdrawn from new sales on 25 October 2026. The following applies only to purchases made under the former offer. Existing access, eligible refund review and valid protected upgrade commitments are retained.

Builder is not an instalment towards a compulsory second purchase. Choosing not to buy the advanced upgrade leaves no outstanding upgrade balance, automatic second charge or missed-payment penalty. Your purchased Builder access stays available, subject to the usual account-use terms.

Advanced programmes and future standard releases remain inactive until the optional advanced purchase is confirmed and activated. Your original-currency upgrade quote is protected for 90 days from Builder purchase. After expiry, ask for a current quote; expiry does not revoke Builder access.

A decision not to upgrade is not, by itself, a reason to refund an activated Builder purchase. If you purchase the advanced upgrade, refund eligibility for that separate purchase is reviewed against its own payment and access status, the offer you accepted and applicable law. An approved adjustment to one purchase is not automatically a cancellation of the other; support will confirm the scope and access outcome.

Existing Diamond / Founder access is not replaced by this offer. If you own individual courses, request a credit review before paying; Builder checkout does not automatically apply prior-course credit. Founder sessions follow the five-session, 12-month terms. See Diamond plan terms and the current Diamond membership options.

Section 4
What We Will Review Fairly

We will review genuine cases such as:

  • Duplicate payment for the same program
  • Payment captured but access not provisioned due to an issue from our side
  • Incorrect course access activated
  • Billing or invoice errors, incorrect instalment collection or an unexpected duplicate charge
  • Materially incorrect programme descriptions, deficient service or non-delivery, including a disclosed pre-release commitment not being met
  • Payment gateway-related issues where the amount was debited but enrolment was not completed

If any of the above happens, email support with your registered email and an available payment reference or invoice number. Include screenshots if useful. Do not send full card details, CVV, passwords or banking credentials. We will confirm the review and any approved refund, balance adjustment or access correction. Approved refunds are processed through the original payment channel where supported, within applicable legal requirements and provider processing times.

Section 5
What Is Not Covered

Refunds or cancellations are generally not available for:

  • Change of mind
  • Not reading the course page before purchase
  • Not consuming the content after access is given
  • Not attending live sessions
  • Schedule conflicts
  • Personal workload changes
  • Duplicate purchases across individual and bundle SKUs unless reviewed and approved by support
  • Dissatisfaction with career outcomes
  • Expectation of job placement, interview calls, salary increase, certification, or guaranteed result
  • Learner-side technical issues that do not prevent content delivery from our platform
Section 6
No Outcome Guarantees

Manifold AI Learning does not guarantee jobs, interviews, salary increases, promotions, certifications, client projects, or business outcomes.

Our programs provide structured learning, frameworks, implementation direction, projects, resources, and guidance. Outcomes depend on the learner’s effort, background, execution, consistency, and external market factors.

Section 7
Support Before Enrolment

We encourage learners to ask questions before enrolling.

If you are unsure about a program’s fit, scope, difficulty level, certification inclusion, live session format, recordings, or technical requirements, please contact our support team before payment.

Email: support@manifoldailearning.in
WhatsApp: +91 81470 64565

We usually respond within 24 hours.

Section 8
Policy Updates

Manifold AI Learning may update this policy from time to time. The policy and offer accepted at the time of purchase apply to that purchase, subject to applicable law. A later policy update does not add a compulsory Builder upgrade, change an agreed instalment schedule or remove access already agreed.

This policy applies to purchases made directly through Manifold AI Learning. If a purchase is made through a third-party platform, that platform’s payment and service terms may apply separately; they do not remove applicable consumer rights or the offer we agreed with you.

Enterprise & FDE package access

The six-programme delivery package is a single full-payment purchase, subject to the refund policy on this page. It does not create a new cancellation window, automatic refund or credit entitlement. FDE recordings released so far, remaining current live sessions and one future announced FDE live cohort are included; the next cohort date has not yet been announced. Enterprise has its own separate cohort benefits. See the complete package and cohort terms.

If an included course has not appeared after confirmed payment, contact support with your purchase email and payment reference before buying again. Prior-purchase credit requires support confirmation before payment; checkout does not apply it automatically.

Questions before you enrol?

Reach us on WhatsApp or email. We respond within 24 hours so you can decide with confidence.

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